Business Continuity.
-
-
Etico has developed a Business Continuity Plan (“BCP”) outlining the processes that will be implemented in response to an event that significantly disrupts our business, such as natural disasters, pandemics, terrorist, or cybersecurity attacks. The timing and impact of these events and disruptions are unpredictable, so we will be flexible in responding to events as they occur. Through following our Business Continuity Plan, will make every effort to maintain normal business activities. Depending on the severity of the disruption, we should be able to assist our clients in no more than 15 hours from the time of disruption.
Etico’s BCP addresses data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
We have established redundant cloud-based technology systems that are continuously backed-up and allow us to pivot our business operations quickly to operate offsite remotely. Further, Etico has implemented procedures to make sure that our client data is safe and that we will be able to conduct business in an efficient manner.
If, after a significant business disruption, you are not able to contact Etico via telephone as you normally would, please visit Etico’s website at www.eticofinancial.com for contact information. If you cannot access Etico via either of those means, please contact our clearing and custody firm, RBC at: www.rbcwealthmanagement.com/us/en/get-in-touch.
Etico plans to resume business operations as quickly as possible after a significant business disruption. Etico’s BCP includes, among other procedures, instructions regarding the following: safeguarding Etico employees and Etico property, protecting Etico’s books and records, and allowing Etico clients to transact business.
Etico’s clearing and custodian firm, RBC (“RBC”), backs up their important records in a geographically separate area. While every emergency poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by RBC that their objective is to restore operations and be able to complete existing customer transactions and accept new transactions and payments as soon as possible. Customer orders and requests for funds and securities may be delayed during this period.
Significant business disruptions can vary in scope (e.g., only Etico, a single building housing Etico, the business district where Etico is located, etc.) The severity of disruptions can also vary from minimal to severe. The plan developed by Etico addresses all potential disruptions and we are confident that it will help us to resume business as soon as possible following a significant business disruption. If a disruption is so severe that it prevents Etico from remaining in business, we will assure our customer’s prompt access to their funds and securities.
For more information – If you have questions about or would like a copy of our BCP, you can contact Etico at (518) 348-0060.
-
-